ongoing support
WordPress Website Maintenance
Keep Your Website Secure, Updated and Performing
Your website isn’t a “set it and forget it” tool. Behind the scenes, it needs regular updates, monitoring, and care to stay fast, secure, and working the way it should.
That’s where we come in.
Why Ongoing Website Maintenance Matters
Most website problems don’t happen all at once — they build up quietly over time.
Without regular maintenance, websites can:
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Become vulnerable to security threats
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Load slowly or break after updates
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Display outdated information
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Stop working properly on mobile devices
Our maintenance plans are proactive, not reactive — designed to prevent issues, protect your investment, and give you peace of mind. However, should an issue arise, we are here to support and fix the issue.
Perfect For Small Business Owners Who…
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Don’t want to manage website updates themselves
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Want peace of mind knowing their site is protected
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Need occasional changes without hiring a developer every time
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Rely on their website to generate leads or sales
If your website supports your business, it deserves ongoing care.
What’s Included in Our Website Maintenance
Monthly Website Updates & Backups
We keep your website software, plugins, and themes fully updated and backed up regularly, so your site stays compatible, stable, and protected if anything ever goes wrong.
Security Monitoring & Performance Checks
We actively monitor your website for security issues, broken links, and performance slowdowns. If something looks off, we address it before it becomes a bigger problem.
Content Updates & Small Design Changes
Need to update text, swap images, add a new section, or tweak a page layout? We handle ongoing content changes and light design updates so your site always reflects your business.
Hosting Support & Uptime Monitoring
We keep an eye on your hosting and site uptime to make sure your website stays online and accessible. If hosting issues arise, we coordinate support and a resolution for you.
Explore Maintenance Plans
Essentials Hosting
for mostly static sites- Website hosting optimized for WordPress
- Free SSL Security Certificate
- WordPress Core Updates1
- Plugin & Theme Updates1
- 5GB Storage2
- Monthly Full Site Backups
- Monthly Security Monitoring & Scans
- Monthly Pagespeed Scanning
- Uptime Monitoring
- Monthly Reporting
- Allotted time for minor content updates
Professional Hosting
rock solid support & minor updates- Website hosting optimized for WordPress
- Free SSL Security Certificate
- WordPress Core Updates1
- Plugin & Theme Updates1
- 10GB Storage2
- Weekly Full Site Backups
- Weekly Security Monitoring & Scans
- Weekly Pagespeed Scanning
- Uptime Monitoring
- Monthly Reporting
- Up to 2 hours of minor content updates3
Enterprise Hosting
for online businesses- Website hosting optimized for WordPress
- Free SSL Security Certificate
- WordPress Core Updates1
- Plugin & Theme Updates1
- 15GB Storage2
- Daily Full Site Backups
- Daily Security Monitoring & Scans
- Weekly Pagespeed Scanning
- Uptime Monitoring
- Monthly Reporting
- Up to 3 hours of minor content updates3
- WooCommerce Support
- WordPress LMS and/or CRM Support (i.e. TutorLMS, FluentCRM, etc)
Already Hosted?
Already have a WordPress Website hosted somewhere and just needly monthly maintenance? We’d love to discuss maintaining your website, but some of the above services will not be included based on your current website hosting platform. Reach out and we can talk specifics.
Ready to Work With a Local Company on the South Shore?
New Wave Partners is located in Braintree, MA on the South Shore of Massachusetts. Don’t entrust your web design project to a company who doesn’t even know your name. Hiring a local company for your WordPress website maintenance needs offers several advantages.
1 These updates are important for the security of your website. Old and outdated core files, themes, and plugins are the most common ways for hackers to gain access to websites. Premium plugin licenses are to be paid for by the client on the term determined by the plugin. NWP will assist with any necessary purchases, but should the client choose not to renew, NWP is not responsible for any issues that might arise due to a premium plugin that becomes outdated.
2 If you hit your hosting storage limit, you will be contacted to upgrade your plan to a higher tier or add-on more storage space.
3 Upon customer request. If your changes exceed your allotted time, additional charges will apply. Unused time does not roll over from month to month. Tasks that qualify would be things like posting a blog entry you provide, making minor copy changes to wording on site, replacing photographs, etc. Building new pages, SEO work, programming, graphic design work, etc. is not included in this allotted time.
4 Updates are performed automatically by the system on a weekly basis. It is important to manually monitor your website if you enable system auto-updates in case an update fails and corrupts your website. We also highly recommend using an automatic backup option if auto-updates are enabled.
