Terms & Conditions

These terms and conditions outline the rules and regulations for the use of the New Wave Marketing Suite website. By accessing this website we assume you accept these terms and conditions. Do not continue to use New Wave Marketing Suite if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logging onto the website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing New Wave Marketing Suite, you agreed to use cookies in agreement with the New Wave Marketing Suite’s Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, New Wave Marketing Suite and/or its licensors own the intellectual property rights for all material on New Wave Marketing Suite. All intellectual property rights are reserved. You may access this from New Wave Marketing Suite for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish or sell material from New Wave Marketing Suite
  • Reproduce, duplicate or copy material from New Wave Marketing Suite
  • Redistribute content from New Wave Marketing Suite

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. New Wave Marketing Suite does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of New Wave Marketing Suite, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, New Wave Marketing Suite shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

New Wave Marketing Suite reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant New Wave Marketing Suite a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read our Privacy Policy.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website.

Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

CANCELLATION AND REFUND POLICY

Trial Subscription:

You may cancel your trial subscription at any time by emailing our support team at support@nwms.app giving THREE (3) DAYS NOTICE to cancel your account.

You must cancel your subscription before the renewal date in order to prevent any charges on your account. NWP does not offer refunds if the account is not closed in time and the only way to end your trial and avoid charges on your account is by contacting the support team with 3 days notice. 

Subscription:

You may cancel your monthly subscription at any time by emailing our support team at support@nwms.app giving THREE (3) DAYS NOTICE to cancel your account and avoid the next monthly charge.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

GHL Agencies

Competing GHL agency owners or their employees, contracts, or affiliates are prohibited from joining New Wave Marketing Suite, working with New Wave Marketing Suite users, or attempting in any way to harass our users, employees, contractors, or affiliates.

Working with Outside Assistants or Agencies

There are many companies and freelancers now offering assistance for our users on their New Wave Marketing Suite accounts. They are not endorsed by New Wave Partners. We can allow an outside agency or assistant to work with up to 10 clients per login email at a time. This is to ensure that our users data is protected.

SUPPORT TEAM

Please read these terms and conditions carefully before seeking assistance from the New Wave Marketing Suite Support Team (“Support Team”). By contacting the Support Team, you agree to be bound by the following terms and conditions:

1. Account Responsibility:

  • New Wave Marketing Suite Support Team provides guidance and advice to users (“Users”) on troubleshooting and resolving issues related to their New Wave Marketing Suite accounts (“Accounts”).
  • Users acknowledge and agree that the Support Team does not have the authority to make changes to or directly modify any aspects of their Accounts.

2. Advisory Nature of Support:

  1. The Support Team shall provide recommendations and suggestions to Users to assist them in resolving issues or improving their Account experience.
  2. Users understand and accept that any advice or guidance provided by the Support Team is solely for informational purposes and does not guarantee a specific outcome or resolution.
  3. Users are responsible for independently implementing any suggested actions or solutions provided by the Support Team, and the Support Team does not assume liability for the consequences arising from such implementation.

3. Limitations on Support:

  1. The Support Team’s primary role is to offer assistance and share knowledge. While every effort will be made to provide accurate and reliable information, the Support Team does not guarantee that all queries can be resolved or that all advice will be error-free.
  2. The Support Team does not provide assistance with matters outside the scope of New Wave Marketing Suite or unrelated to Account-related issues.
  3. The Support Team reserves the right to refuse or limit support if it determines, at its sole discretion, that a User’s request falls outside the intended scope of the Support Team’s services.

4. Professional Assistance:

  1. Users acknowledge that the Support Team consists of knowledgeable individuals who are not professional service providers or experts in all domains.
  2. For complex or specialized issues, Users are encouraged to seek advice from qualified professionals or consult relevant documentation and resources.

5. Account Security:

  1. Users are solely responsible for maintaining the security of their Account login credentials and ensuring that their Accounts are protected against unauthorized access.
  2. The Support Team will not request or require User passwords or other sensitive Account information. Users should exercise caution and avoid sharing any confidential or personal information with the Support Team.

6. Modifications to Terms and Conditions:

  1. New Wave Marketing Suite reserves the right to modify or update these terms and conditions at any time without prior notice.
  2. Users are responsible for reviewing the most current version of these terms and conditions before seeking assistance from the Support Team.

7. Governing Law and Jurisdiction:

  1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which New Wave Marketing Suite operates.
  2. Any disputes arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By contacting the New Wave Marketing Suite Support Team, you indicate your understanding and acceptance of these terms and conditions. If you do not agree with these terms, you should refrain from seeking assistance from the Support Team.